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Transactions Policy

Products can be purchased from ThinkPadDepot.com by using your personal or corporate credit card, check, wire transfer or money order. At present, we accept Visa, Master, Discover and American Express credit cards. A credit card order may be placed via phone or on-line. By submitting the required information to us, you hereby agree that you authorize us to charge your card at our convenience.

If ThinkPadDepot.com does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by ThinkPadDepot.com or its representatives. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. ThinkPadDepot.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to an address within Virginia and any other states or a locality that it deems is required.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ThinkPadDepot.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. ThinkPadDepot.com further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

All orders placed over $500.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit approval and fraud prevention department. We may require additional verifications or information before accepting any order.

Pricing & orders:

ThinkPadDepot.com has the right to cancel or reject any orders placed for products and / or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. ThinkPadDepot.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ThinkPadDepot.com shall immediately issue a credit to your credit card account in the amount of the charge.

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, either suggested by the manufacturer or supplier, or in accordance with standard industry practice. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day, as cost of products fluctuate according to industry forces.

With respect to items sold by ThinkPadDepot.com, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, some items in our catalog may be incorrectly priced. If we discover an incorrectly priced item, we will do one of the following:

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for pricing correction before shipping or cancel your order and notify you of such cancellation.

We prefer and recommend on-line transactions for enhanced security and privacy of your information. When an order is placed, the credit card is first pre-approved; this simply means that the credit card company has allocated the indicated funds for us, and the customer is not yet charged with the purchased amount. The purchased product availability is then re-validated and allocated to the subject customer. Then the product is shipped out to the customer (usually the same day, if the order verification process is accomplished before the cut-off time for the day). Once the shipping department enters the shipment tracking information, the credit card is charged with the invoiced amount. Customers will see Irazim. (the parent company of ThinkPadDepot.com) as the billing entity on the credit card bill received from the credit card company.

ThinkPadDepot.com and our credit card processing agencies do not disseminate, sell or share any information about you collected for the purposes of processing your order. When you purchase from us on-line, you will be taken to a secure website on a secure server. Once you are there, you may confidently enter your credit card information, where the data is encrypted, using the latest encryption technologies, and is then electronically passed to our credit card processing partners.

For your security, during the order process, we also electronically match your billing address and shipping address with address on credit card company files. If the address does not match, the order is automatically rejected. In such cases, customers are approached to re-correct and / or add the required information at the credit card company’s database by calling the toll free customer service number at the back the credit card. This procedure is an important step in the order process that protects you from fraudulent usage of your credit card by any unauthorized person. Therefore, to avoid delays, the customers are requested to ensure that the shipping address and the billing address (or alternate addresses) match with address on credit card company records.

It may be interesting to note, that it is safer to perform credit card transactions on-line at a secure site like ours than it is to perform a credit card transaction at a brick and mortar store or restaurant, by mail or by phone. When you purchase at a store, a human has access to your credit card number. When you purchase on-line with us, no human ever sees your credit card number.

Once again, we at ThinkPadDepot.com , reassure you that we respect you privacy while we are cognizant of your security concerns. Our endeavor is to cater for your concerns and satisfy your needs. If you have any further questions or clarification, please feel free to contact us any time.

Process for orders:
Order is placed -> Credit card is pre-approved -> Customer receives email confirming order -> Products stock & pricing is revalidated -> Product is shipped (usually the same day) -> Customer receives email notification with tracking information -> Credit card is charged

For More Information: sales@ThinkPadDepot.com or Call Us Toll Free: 1-800-239-1524
 

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